Contact Us
Phone
09 366 7670
11am to 7pm (Mon-Fri) NZST
Email
customercare@asg.com.au
Mail
ASG Education Programmes (NZ) Limited
PO BOX 8289
Symonds Street
Auckland 1023
New Zealand
Feedback
We welcome your feedback regarding your experience with ASG. If your feedback relates to an experience you've had, or how we can improve, please provide your comments through one of the following options:
Phone: 09 366 7670
11am to 7pm (Mon-Fri) NZST
Online: Feedback form
Complaints
If you are dissatisfied with an aspect of your ASG membership, or our products and services, and would like a specific resolution or outcome, please contact us through one of the following channels:
Phone: 09 366 7670
11am to 7pm (Mon-Fri) NZST
Online: Complaints form
For more information
We have developed a Complaints FAQ which may be useful in answering some of your questions about this process. The Complaints FAQ includes information about ASG's complaints resolution process and how to take your concerns to the external dispute resolution body, the Financial Dispute Resolution Service (FDRS), if you are not satisfied with the outcome.